6th February 2020 stuttler

How you handle a situation is very important and can dramatically change the outcome. If you recognise the dangers early enough it will give you time to process and decide on the best course of action. There are a variety of defusion techniques that you can use to alter a potentially dangerous outcome.

How to handle a situation

  1. Take a step back
  2. Watch your body language
  3. Stop, breath and assess
  4. Respond and defuse

Understanding a persons intentions is vital in defusing a potentially hazardous situation. Consider your reply carefully before you respond.